Deliveries are made from Monday to Friday excluding bank holidays. An email will be sent to inform you of despatch of goods and due delivery date.
Standard carriage: please allow 5 working days from clearance of payment for delivery to be scheduled. Scheduled delivery times vary from product to product and are written adjacent to the website entry for each product. Delivery times are measured in Working Days and are targets based on experience.
We are not able to offer a Next Day Delivery Service.
Please see our terms and conditions for full delivery terms.
Delivery Times – Deliveries are made Monday to Friday between 8am and 6pm on the day allocated.
Minimum Carriage Charges – Some of our products are subject to a minimum carriage charge, this is usually due to large products having to be sent on large pallets, however where minimum carriage charges apply more goods can be added to the order without carriage charges increasing until your order value puts you into the next carriage rate
We always aim to process an order on the same day or, at the latest, the day after the order has been placed but this is not guaranteed. Once the order has been collected by the courier it is normally delivered the following day in mainland UK. On average, more than 97% of our orders arrive on the given date. Some, however, are susceptible to conditions outside of our control. On the few occasions that this may happen, it is more than likely that your order will arrive the following day. If your order has not arrived on the given date though, we recommend that you contact our Customer Service Team on 01494 768 870 (or e-mail firstname.lastname@example.org) to notify us. We will then do our best to locate your order and determine the delivery date.